SA says management of the dealer passed a memo prohibiting the use of owner supplied materials. Effective this year I believe bec. I was still able to use my own oil and filter last year.
For vehicles under warranty, this is understandable. But for out of warranty vehicles, the owner should have a free choice on what to use.
I only bring in my own oil and oil filter bec. clearly casa supplied oil filters and oil are inferior and overpriced.
BTW, in my case, aside from what is mentioned above, any other materials or parts needed are purchased from the dealer.
Oh well, no more casa service for me anymore. Its a shame I actually liked Otis since you can personally "guard" your vehicle or stand beside while its up there on the lifters.
For vehicles under warranty, this is understandable. But for out of warranty vehicles, the owner should have a free choice on what to use.
I only bring in my own oil and oil filter bec. clearly casa supplied oil filters and oil are inferior and overpriced.
BTW, in my case, aside from what is mentioned above, any other materials or parts needed are purchased from the dealer.
Oh well, no more casa service for me anymore. Its a shame I actually liked Otis since you can personally "guard" your vehicle or stand beside while its up there on the lifters.